Your spo-comm Test Sample - in three simple steps
Business clients have the possibility to get test samples of our products. Therefore you need to have a user account and log into our online shop. This is free(*) and without any obligation.
(*) Test samples outside of Germany require a deposit only.
After creating an account and logging in, you can request a test sample as easy as this in three simple steps:
- Go to your desired system via our “Product catalog”.
- Choose the configuration that fits your needs.
- Click on “Test position” on the right. (Function under revision // please contact the sales department)
After finishing the process you will receive an automatic e-mail with all the relevant data. Our staff will get in touch with you within 24 hours.
Basic conditions
Testing period:
- A Test sample is made available to the customer for test purposes for a period of 30 days, from delivery – without charge.
- In case of need, this period can be extended after consultation with us.
Invoicing:
- If your tests results are positive, you can simply keep the system and we will send you the invoice.
- If the system will not return after this period it will be charged, if we did not receive any other information. Already charged test samples will not be accepted on return.
- Returns are excluded after invoicing.
- In case of invoicing, the amount stated in the order confirmation becomes due.
Returning your test sample:
- The charge free return of test samples is possible to all test samples in perfect condition, without any optical or technical modification.
- The system has to be returned in the original packaging.
Compensation:
- In case of return, if the system or original packaging is damaged, if accessories or delivered components are missing, we reserve the right to charge a fee of minimum 20% of the total amount listed in the order confirmation.
- If the test sample was delivered with a pre-installed operating system a lump-sum amount of 25,00 € ex. TVA will be charged, in case the test sample is not purchased.