{"id":5302,"date":"2024-06-14T10:45:03","date_gmt":"2024-06-14T08:45:03","guid":{"rendered":"https:\/\/spo-comm.sandboxsite.de\/service\/support\/"},"modified":"2025-04-03T10:12:58","modified_gmt":"2025-04-03T08:12:58","slug":"support","status":"publish","type":"page","link":"https:\/\/spo-comm.de\/en\/service\/support\/","title":{"rendered":"RMA Form"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5302\" class=\"elementor elementor-5302 elementor-1050\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d416f8b e-flex e-con-boxed e-con e-parent\" data-id=\"d416f8b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-787d02b elementor-widget elementor-widget-heading\" data-id=\"787d02b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Report your service case here!<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7f0c1aa elementor-widget elementor-widget-text-editor\" data-id=\"7f0c1aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you have a problem with your spo-comm product, please contact our staff by phone or email. Our technicians are available during our business hours (from Monday to Thursday 8:00 &#8211; 16:00 and Friday 08:00 &#8211; 15:00):<\/p>\n<div class=\"emotion--element col-1 row-1 start-col-1 start-row-1 col-xs-4 start-col-xs-1 row-xs-5 start-row-xs-1 col-s-4 start-col-s-1 row-s-1 start-row-s-1 col-m-4 start-col-m-1 row-m-3 start-row-m-1 col-l-4 start-col-l-1 row-l-3 start-row-l-1 col-xl-4 start-col-xl-1 row-xl-4 start-row-xl-1 support-contact-page-first-section-wrapper\">\n<div class=\"emotion--html\">\n<div class=\"html--content\">\n<p>Technical support by telephone: <a href=\"tel:+4991123983739\">+49 (0) 911 \/ 23 98 37 &#8211; 39<\/a> <br \/>Support by e-mail: <a href=\"mailto:support@spo-comm.de\"> support@spo-comm.de<\/a><\/p>\n<p>Please provide us with the following information:<\/p>\n<ul>\n<li>Customer number<\/li>\n<li>Bill number<\/li>\n<li>Product serial number<\/li>\n<li>Nature of the problem<\/li>\n<\/ul>\n<p>We will deal with your problem immediately and create possible solutions for you within 24 hours.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-455fcde e-flex e-con-boxed e-con e-parent\" data-id=\"455fcde\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-41b402c elementor-widget elementor-widget-heading\" data-id=\"41b402c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nReport service case\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-574757c elementor-widget elementor-widget-text-editor\" data-id=\"574757c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"html--content\">\n<p>If you need RMA processing, please fill out the following form and note the information below.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6cdb30f elementor-widget elementor-widget-wpforms\" data-id=\"6cdb30f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpforms.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpforms-container wpforms-render-modern\" id=\"wpforms-13080\"><form id=\"wpforms-form-13080\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"13080\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/en\/wp-json\/wp\/v2\/pages\/5302?wpforms_form_id=13080\" data-token=\"9637a30bea47bc3d2d2dbbd38bd2880c\" data-token-time=\"1775442708\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-field-container\"><div id=\"wpforms-13080-field_3-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"3\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-13080-field_5-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_5\">Customer no.\n(if available) <\/label><input type=\"text\" id=\"wpforms-13080-field_5\" class=\"wpforms-field-medium\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-13080-field_5-error\" ><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-13080-field_6-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_6\">Company <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_6\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-13080-field_6-error\" required><\/div><\/div><\/div><\/div><\/div><div id=\"wpforms-13080-field_7-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"7\"><h3 class=\"wpforms-field-label\">\n\t\t\t\tContact details\n\t\t\t<\/h3><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_8-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_8\">Street &amp; house number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_8\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][8]\" aria-errormessage=\"wpforms-13080-field_8-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_9-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_9\">ZIP CODE <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_9\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][9]\" aria-errormessage=\"wpforms-13080-field_9-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_10-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_10\">Place <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_10\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][10]\" aria-errormessage=\"wpforms-13080-field_10-error\" required><\/div><\/div><\/div><\/div><\/div><div id=\"wpforms-13080-field_11-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"11\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_12-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_12\">Contact person<\/label><input type=\"text\" id=\"wpforms-13080-field_12\" class=\"wpforms-field-medium\" name=\"wpforms[fields][12]\" aria-errormessage=\"wpforms-13080-field_12-error\" ><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_16-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_16\">Telephone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_16\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][16]\" aria-errormessage=\"wpforms-13080-field_16-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-13080-field_18-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"18\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_18\">E-mail address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-13080-field_18\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][18]\" spellcheck=\"false\" aria-errormessage=\"wpforms-13080-field_18-error\" required><\/div><\/div><\/div><\/div><\/div><div id=\"wpforms-13080-field_36-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"36\"><\/div><div id=\"wpforms-13080-field_20-container\" class=\"wpforms-field wpforms-field-layout\" data-field-id=\"20\"><h3 class=\"wpforms-field-label\">\n\t\t\t\tProduct data\n\t\t\t<\/h3><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-13080-field_21-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"21\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_21\">Article description <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_21\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][21]\" aria-errormessage=\"wpforms-13080-field_21-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-50\"><div id=\"wpforms-13080-field_22-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_22\">Serial number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-13080-field_22\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][22]\" aria-errormessage=\"wpforms-13080-field_22-error\" required><\/div><\/div><\/div><\/div><\/div><div id=\"wpforms-13080-field_35-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"35\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_35\">Error description <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-13080-field_35\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][35]\" aria-errormessage=\"wpforms-13080-field_35-error\" required><\/textarea><\/div><div id=\"wpforms-13080-field_32-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"32\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_32\">Upload file<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"32\"\n\t\tdata-form-id=\"13080\"\n\t\tdata-input-name=\"wpforms_13080_32\"\n\t\tdata-extensions=\"pdf,png,jpg,jpeg\"\n\t\tdata-max-size=\"20971520\"\n\t\tdata-max-file-number=\"5\"\n\t\tdata-post-max-size=\"268435456\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 5 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-13080-field_32\"\n\t\tname=\"wpforms_13080_32\" \t\tvalue=\"\">\n<\/div><div id=\"wpforms-13080-field_30-container\" class=\"wpforms-field wpforms-field-captcha\" data-field-id=\"30\"><label class=\"wpforms-field-label\" for=\"wpforms-13080-field_30\">What results <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label>\t\t\t<div class=\"wpforms-captcha-math\">\n\t\t\t\t<span id=\"wpforms-13080-field_30-question\" class=\"wpforms-captcha-equation\">\n\t\t\t\t\t<span class=\"n1\">14<\/span>\n\t\t\t\t\t\t\t<span class=\"cal\">+<\/span>\n\t\t\t\t\t\t\t<span class=\"n2\">1<\/span>\t\t\t\t\t<span class=\"e\">=<\/span>\n\t\t\t\t<\/span>\n\t\t\t\t<input type=\"text\" id=\"wpforms-13080-field_30\" class=\"wpforms-field-medium wpforms-field-required a\" data-rule-wpf-captcha=\"math\" data-is-wrapped-field=\"1\" name=\"wpforms[fields][30][a]\" aria-errormessage=\"wpforms-13080-field_30-error\" aria-describedby=\"wpforms-13080-field_30-question\" required>\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][30][cal]\" class=\"cal\">\n\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][30][n2]\" class=\"n2\">\n\t\t\t\t<input type=\"hidden\" name=\"wpforms[fields][30][n1]\" class=\"n1\">\n\t\t\t<\/div>\n\t\t\t<\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"13080\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages\/5302\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-13080\" class=\"wpforms-submit\" data-alt-text=\"Will be sent ...\" data-submit-text=\"Submit RMA case\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit RMA case<\/button><img decoding=\"async\" src=\"https:\/\/spo-comm.de\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6cc45e3 e-flex e-con-boxed e-con e-parent\" data-id=\"6cc45e3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-895c771 elementor-widget elementor-widget-heading\" data-id=\"895c771\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\nRMA-Service\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6f57e3e elementor-widget elementor-widget-text-editor\" data-id=\"6f57e3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol>\n<li><span class=\"normal-ul-title\"><span style=\"text-decoration: underline;\">Fill out the online RMA form<\/span> (see above)<br \/><\/span>Request a service ID number<\/li>\n<li><span class=\"normal-ul-title\"><span style=\"text-decoration: underline;\">Allocation of a service ID by our support department<\/span> (within 24 hours)<br \/><\/span>The allocation takes place in the form of an e-mail. You will receive a mail with Service-ID and RMA form. Please fill in the necessary details, sign it and put it to the shipment.<\/li>\n<li><span class=\"normal-ul-title\"><span style=\"text-decoration: underline;\">Delivery of product to spo-comm<\/span><br \/><\/span>\n<p class=\"content-desc\">spo-comm GmbH<\/p>\n<p class=\"content-desc\">Service<\/p>\n<p class=\"content-desc\">Otto-Kraus-Stra\u00dfe 4c<\/p>\n<p class=\"content-desc\">90411 N\u00fcrnberg<\/p>\n<ol>\n<li>Product must be packed with a separate cardboard (not original cardboard).<\/li>\n<li>Service-ID must be good readable at package<\/li>\n<li>Please add a copy of the RMA form.<\/li>\n<li>Package must be delivered with no delivery charge.<\/li>\n<li>RMA deliveries are accepted only in our service centre:<\/li>\n<\/ol>\n<\/li>\n<li><span style=\"text-decoration: underline;\"><span class=\"normal-ul-title\">Check-up of the product with the help of error description.<\/span><\/span><\/li>\n<li><span class=\"normal-ul-title\"><span style=\"text-decoration: underline;\">Replacement of defective parts and return shipment<\/span><br \/><\/span>(Please note: Accessories and packaging will be returned with the repaired parts in the condition in which they were delivered).<\/li>\n<\/ol>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f90b727 e-flex e-con-boxed e-con e-parent\" data-id=\"f90b727\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-879dc70 elementor-widget elementor-widget-heading\" data-id=\"879dc70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Information<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-529d890 elementor-widget elementor-widget-text-editor\" data-id=\"529d890\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>spo-comm reserves itself the right, that with repudiation of the guarantee of manufacturers side, to charge the carried out exchange.<\/li>\n<li>All product photos in our online shop are to be understood as symbolic photos and offer no justification of a RMA<\/li>\n<li>Deliveries without filled RMA form are not accepted.<\/li>\n<li>When applying for a credit note, spo-comm reserves the right to revoke its acceptance of the credit note if the goods are no longer in their original condition, are not complete or the packaging is defective.<\/li>\n<li>A complaint or RMA regarding the completeness of delivery can be considered only within 24 hours from the acquisition.<\/li>\n<li>An RMA request for a credit note for an incorrect order can only be considered within 2 weeks of the invoice date.<\/li>\n<li>RMA for a damage in transit can be considered only within 24 hours from the acquisition or delivery.<\/li>\n<li>Attention!! The customer is obliged to check product on delivery IMMEDIATELY for damages in transit. Visible transit damages must be noted immediately on the acquisition papers and announced to the delivery agent. Otherwise the customers looses his claim to reparation. <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Report your service case here! If you have a problem with your spo-comm product, please contact our staff by phone or email. Our technicians are available during our business hours (from Monday to Thursday 8:00 &#8211; 16:00 and Friday 08:00 &#8211; 15:00): Technical support by telephone: +49 (0) 911 \/ 23 98 37 &#8211; 39 [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":5290,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-5302","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages\/5302","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/comments?post=5302"}],"version-history":[{"count":11,"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages\/5302\/revisions"}],"predecessor-version":[{"id":17343,"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages\/5302\/revisions\/17343"}],"up":[{"embeddable":true,"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/pages\/5290"}],"wp:attachment":[{"href":"https:\/\/spo-comm.de\/en\/wp-json\/wp\/v2\/media?parent=5302"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}